Your guests check in online, order your extras, report a problem or something missing and follow their requests. It all happens on their phone, with nothing to install, in their own language. The result: fewer follow-ups at the desk, more extras sold, smoother arrivals.
Your room attendants find their rooms, instructions and quality checks there. The head housekeeper assigns and inspects from Belvayo Office, and progress updates on its own: less paperwork, fewer trips back and forth.
Nothing for guests to install: a QR code is all it takes.
For guests · One arrival, a whole stay
Before arrival
Travel time becomes time saved. Before they leave, your guests receive a QR code and a secure link: they check in, even offline on the plane, and their check-in is sent as soon as they’re back online. Your reception keeps the checking and approval of the stay.
For your hotel
Fewer formalities to handle on arrival.Information prepared offline. Reception : Ready to send once reconnected.Arrival
On the left, two receptionists work through the formalities as the queue grows. On the right, your guests arrive with their details ready: welcoming takes centre stage again. Approving the stay remains in your team’s hands.
For your hotel
More time to welcome your guests.Arrival being prepared. Reception : Available to welcome guests.The first step
Arrival not prepared? The QR code at the desk opens Belvayo Stay in an instant. On the right, the guest completes their details off to the side while reception welcomes the next one; on the left, formalities carry on at the desk. Approval stays with reception.
For your hotel
Fewer formalities at the desk.Arrival prepared. Reception : Stay awaiting approval.Services
Guests discover your services in Belvayo Stay and make a request in a few taps. Your team receives it straight away, and your services get noticed.
For your hotel
Your services are easier to discover.Request sent. Team : Request received.Tracking
Received, in progress, done: guests follow their request live. No more calling reception to find out where it stands.
For your hotel
Fewer follow-ups at reception.Request in progress. Reception : Team and guest kept informed.Time to unwind
In the hotel with Belvayo Stay, the guest is already enjoying a cocktail by the pool. In the other, the faces from the start are still waiting at reception. The difference? An arrival prepared in advance.
For your hotel
Time to welcome the next guests.Arrival completed. Reception : Stay activated.On your guests’ phones
One QR code is all it takes: your guest opens Belvayo Stay and checks in before they’re even there. All reception has left to do is check and approve.
During the stay, they order your extras, report a problem or something missing and track their requests from their phone. Your services get noticed, your team knows what to do, and nobody needs to call back.
Everything Belvayo Stay can doFor the room attendant
Same job, two ways of working. On the left, the binder and paper sheets. On the right, Alex with Belvayo Stay: rooms, requests and instructions go with them from one door to the next.
Scroll to follow the day01 · Assignments
On paper, the head housekeeper gathers three room attendants to hand out the sheets. With Belvayo Office and Belvayo Stay, they stay in their office: assignments go straight to the three attendants’ tablets, already in the corridor. No meeting, no time lost.
On paperHand out sheets to three room attendants.
With Belvayo StayYour room attendants get started without waiting for sheets to be handed out.
For your hotel
No need to gather the team to hand out assignments.Today’s assignments. Head housekeeper : Shared priorities.02 · Tasks
Cleaning tasks and service requests arrive in the same place. The attendant works at their own pace; the team sees progress live.
On paperMake a note on the request.
With Belvayo StayEvery request has its place, all progress is visible.
For your hotel
Fewer trips to check on progress.Progress updated. Head housekeeper : Work in progress visible.03 · Quality
Room finished: the head housekeeper knows straight away. Everyone sees what’s done and what still needs checking, with no back-and-forth.
On paperTick off the checklist.
With Belvayo StayGood work gets seen.
For your hotel
Plan for arrivals with a clear view of room progress.Task completed. Head housekeeper : Checks still to follow.04 · End of the day
On paper, three room attendants come back to the office to go over their sheets. With Belvayo Stay, Alex finishes the shift and leaves the hotel: the head housekeeper already has the full follow-up in Belvayo Office. No report to redo.
On paperPresent the paperwork.
With Belvayo StayYour room attendants leave on time; the follow-up is already there.
For your hotel
Less re-entry at the end of the day.Shift finished. Head housekeeper : Updates available in Belvayo Office.Belvayo Stay, for the team
Belvayo Stay adapts to each person’s device. On a tablet, the whole day fits on one screen: what is left to do on one side, the assigned rooms on the other. On a phone, the same list falls into cards, one per room, with the right action under the thumb.
Real Belvayo Stay screenshots · Fictitious data
A web app: it opens in the browser and can be added to the home screen, on the hotel’s device or the employee’s own.
At the end of a corridor with no signal, actions are kept and go out as soon as the connection is back.
Fifteen languages: everyone picks their own.
Let’s make it practical
Where do requests get lost? How many calls go between reception and the floors every morning? Tell us about your day: we’ll show you, on your own case, what Belvayo would change.
