3D animation. In the lobby of a luxury hotel in broad daylight, a guest holding a child by the hand taps their phone on the grand staircase: a piece of information leaves it like a shooting star, an ivory and gold feather carrying their room number. The guest walks down with the child and heads for the exit. In an armchair, another guest, a glass of orange juice in front of them, sends a feather from their phone too, carrying their own room number. Each feather reaches the front desk computer, where the receptionist looks up, and the tablet on the housekeeping cart, where a housekeeping attendant stands. Everything lights up: each guest’s phone is linked to the front desk and housekeeping, never to another guest’s phone. Then the Belvayo logo appears.

The lobby lights up…